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Proudly serving Spring, TX and the surrounding area since 2006

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Customer Testimonials

Composite Score

Quality

Customer Service

Value

Review Date: 08/01/2022 | Author: Derrick C.

Comments: Blue water pools are the ultimate in professionalism, excellent and quick work. The pool was a green disaster left by another company, it now looks as if it is brand new. I would highly recommend this Blue water pools to anyone who needs work done. I am a great believer in you get what you pay for and I got what I paid for and more. They are going to also maintain my pool which I feel sure will be to the same standard as the work they have already done. Thank you very much.

Review Date: 07/15/2021 | Author: Brandon D.

Comments: .

Review Date: 10/07/2019 | Author: Alan B.

Comments: Very good

Review Date: 07/23/2019 | Author: Patrick I.

Comments: They did a great job

Review Date: 08/12/2018 | Author: Margaret L.

Comments: This was the only pool company I called that offered to come out immediately to solve my pool problem. Friendly, professional service. Answered all my questions. I recommend them highly.

Review Date: 05/23/2018 | Author: Chris C.

Comments: New pool owner, had them since day 1

Review Date: 03/12/2018 | Author: Stacy H.

Comments: They were the only company that I contacted that would come on a Saturday.

Review Date: 02/15/2018 | Author: Tim C.

Comments: Pro showed up abead of time, provided very fair pricing and was very knowledgeable.

Review Date: 02/07/2018 | Author: Julia R.

Comments: Was timely and professional

Review Date: 01/19/2018 | Author: Gabby S.

Comments: Prompt, clean, efficient, proactive and customer focused. This week we started our weekly pool service with them. When they found out the problem they will contact you immediately and leave the decision on you. The only thing that need a bit improvement is on customer service. It's very difficult to get in touch, unless they call you back after you left the message. It can leave misunderstanding if not solved quickly. The pool after service was very clean and they leave the door hanging tag completed with what they did to the pool. I hope this company can continue providing excellent service to their customers, so I have to look and review they performance every 3 months. At this time I was very happy with them.

Review Date: 01/16/2018 | Author: Charles T.

Comments: The owner of the company came out and quoted me, and did the work right away, while the others told me it would take a week to book. One thing I know about business, is that you got to make things happen for your clients. Thanks Mr. Juan! - Charles

Review Date: 11/24/2017 | Author: Dianna M.

Comments: Prompt, friendly thorough and conscientious. They were great to work with. After digging up the ground to put in the gas line, they put the grass back in so you could not tell it had been removed. We will definitely use them for other pool needs.

Review Date: 11/17/2017 | Author: Dave S.

Comments: Showed up on time. Professional and pleasant. Were able to troubleshoot and repair equipment. Had a very large leaf and nut laden pool clean and sparking in about 30 minutes. Still early in process but initial contact was 100% positive.

Review Date: 11/04/2017 | Author: James B.

Comments: Timely, little pricey but it worked out, I had a pump problem they fixed as well.

Review Date: 10/15/2017 | Author: Tom M.

Comments: Had a small problem with the pump that previous service could not identify. Five minutes after Blue Waters arrived it was identified and fixed. Thorough and accommodating service with great people!

Review Date: 10/10/2017 | Author: Kenneth N.

Comments: Honest - Fair - Responsive - High Quality Blue Water Pools was great to work with. They did a full remodel of our pool and turned it from old to awesome while making the process virtually painless. WORK DONE: - added a completed in-ground spa, replaced all tile, replaced all equipment and resurfaced. We could not be more happy with the result, this company and the owners. HIGHLY RECOMMENDED!

Review Date: 10/09/2017 | Author: Daniel P.

Comments: Blue waters was very prompt and the service they performed was great. Great communication!

Review Date: 09/29/2017 | Author: Craig M.

Comments: 1st visit but communicated very well.

Review Date: 09/22/2017 | Author: Hayden M.

Comments: My only peev is they don't always return our calls. The service is excellent and worth the cost.

Review Date: 07/12/2017 | Author: Richard J.

Comments: Erika and Juan have done a great job. Keep up the good work

Review Date: 06/03/2017 | Author: Cathy T.

Comments: Erika, Juan and their subcontractors were professional, the price was competitive, they did not push to up sell. I am very pleased with the project and would recommend this company.

Review Date: 05/18/2017 | Author: Chris C.

Comments: Great Service

Review Date: 05/11/2017 | Author: Molly R.

Review Date: 05/06/2017 | Author: a Neighbor

Review Date: 12/19/2016 | Author: Steven W.

Comments: they were fast, affordable and do a great job.

Review Date: 11/13/2016 | Author: a Neighbor

Comments: This week was their 1st occasion to provide service, and all is very good so far.

Review Date: 05/19/2016 | Author: Maianh D.

Comments: They are quick, and professional. Very good service.

Review Date: 05/09/2016 | Author: Lea M.

Comments: .

Review Date: 05/02/2016 | Author: Lynn M.

Comments: i hired Blue Water pool service about a year ago. They are nice, trustworthy and if I've ever had an issue, they are out to fix the problem that day. Overall their service is very good- only thing that could be better (and this is just my opinion) is if the same person came every week.

Review Date: 03/07/2016 | Author: Amber R.

Comments: Quick response to quote request. Quote was very competitive to other quotes I received for this service. The acid washing of my pool was completed in under 3 days and most stains were removed to my delight. Very efficient, very easy to work with, very happy with my results.

Review Date: 09/28/2015 | Author: a Neighbor

Comments: It was a very nice experience, they were on time and didn't try to squeeze more money out of me. So far it's been great!

Review Date: 08/20/2015 | Author: Eric W.

Comments: Their the best! They came to my home late in the evening to help me, my pool was green with algae and within a couple of days it was sparkling blue.

Review Date: 08/19/2015 | Author: Mark R.

Comments: Very prompt, good customer service, and easy to do business with. Our pool has never been so Blue! It's the cleanest it has ever been since we bought the house 10 years ago. We signed up with the monthly service as well.

Review Date: 08/11/2015 | Author: Theresa G.

Comments: Very knowledgable owners Work was very professional Would definetly use again

Review Date: 08/06/2015 | Author: Laura F.

Comments: Ericka & Juan are awesome. If I have any kind of issue, they come right out. They've replaced my pool controls & do my maintenance every week. If there are any issues, Ericka calls me right away. they also help you price out parts, as new controllers can be expensive. They gave me options, and let me decide on the best action, not just gave me a price for one item. They've been great, and I would highly recommend them!

Review Date: 07/27/2015 | Author: a Neighbor

Comments: nothing

Review Date: 06/27/2015 | Author: Monica G.

Comments: My pool has never looked cleaner.

Review Date: 06/18/2015 | Author: Stella C.

Comments: They showed concern and care abou the problem.

Review Date: 06/17/2015 | Author: Carol K.

Comments: Very efficient and very helpful. They took very good care of my pool. I went on vacation for 11 days and my pool was green, Erika and her team brought it back to a beautiful blue. Very kind people. I highly recommend them to anyone. They were the best deal around.

Review Date: 05/27/2015 | Author: Ernesto L.

Comments: Even though they don't do service on above ground pools, they did it to help me and they were great.

Review Date: 04/27/2015 | Author: Rebecca Z.

Comments: Fast response to problems. Reliable service

Review Date: 04/22/2015 | Author: Cyndy L.

Comments: Amazing! Going to recommend them to everybody!

Review Date: 04/13/2015 | Author: Orlando P.

Comments: Great customer service, very friendly people! Such a pleasure doing business with a company that takes pride in their work.

Review Date: 04/07/2015 | Author: a Neighbor

Comments: Great service, I would have liked a little more explanation on certain aspects of the cleaning and filter systems.

Review Date: 04/05/2015 | Author: Carla L.

Comments: My pool is cleaner than ever in just one day of service! I told them problems. And they fixed immediately. Erika is real people and so happy to find them.

Review Date: 02/14/2015 | Author: a Neighbor

Comments: Prompt and professional.

Review Date: 02/14/2015 | Author: a Neighbor

Comments: Prompt and professional on the part of the owner.

Review Date: 10/13/2014 | Author: Gilbert D.

Comments: Response time was outstanding.

Review Date: 09/22/2014 | Author: Santosh D.

Comments: I HAVE VINYL POOL.I WAS VERY HAPPY WITH THE SERVICE.THERE WAS TOO MUCH GREEN ALGAE IN THE POOL. hE VISITED 3 TIMES, CLEANED CARTRIUDGE FILTER EACH TIME AND GAVE CHEMICAL TREATMENT. HE PUT BACK TOP OF VINYL (6" LONG & PROJECTING 1" ) BACK IN THE CATCHMENT RING ON TOP..HE & HIS WIFE, BOTH ARE COURTEOUS.I WILL RECOMMEND HIM.

Review Date: 10/06/2014 | Author: Christine K.

Comments: They are the best company I have had so far.

Review Date: 03/08/2014 | Author: Jane G.

Comments: They are an excellent company. They are trustworthy and the best company I've ever had for my pool. I've been using them for years now. I would highly recommend them.